Privacy Policy

This Privacy Policy outlines how our footwear store collects, uses, stores, protects, and manages the personal information submitted by all users who visit our official website and place orders. We fully respect the privacy rights of every global customer and strictly abide by standardized data protection principles to ensure that your personal data is processed safely, legally, and transparently during your browsing, purchasing, and after-sales service experience on our platform.
By accessing our website, browsing products, registering an account, submitting orders, and using our customer services, you acknowledge and agree to the terms specified in this Privacy Policy. This policy applies to all services provided by our official website and covers all global users without regional distinction.

1. Information We Collect

We only collect necessary and legitimate user information required for normal transaction processing and service delivery. The information we collect is limited to data actively submitted by users or automatically generated during website access, including but not limited to the following categories:
Personal Identification & Order Information: To complete order confirmation, shipping arrangement, and after-sales processing, we collect your submitted name, contact email, shipping address, postal code, and order record information. This information is essential for us to verify user identity, arrange global delivery, and provide accurate after-sales support.
Payment Information: We do not directly collect, store, or obtain your complete bank card, credit card, or private payment data. All payment procedures are completed through secure third-party payment channels. We only obtain encrypted payment confirmation results and order payment status to complete order verification.
Website Usage Information: During your visit to our website, we may automatically collect basic browsing data such as device type, browser type, page browsing records, access time, and operation preferences. Such information helps us optimize website functions, adjust product display logic, and improve overall user shopping experience.

2. How We Use Your Information

All collected user information is only used for internal service operation purposes and will never be used for unauthorized commercial promotion, illegal sharing, or unknown purposes. The legitimate usage scope of your information includes:
Processing, verifying, and completing your product orders, including order confirmation, pre-shipment inspection, global shipping arrangement, and logistics follow-up; Providing after-sales services including return application processing, refund review, and customer problem response; Maintaining normal website operation, optimizing product display, and improving service quality according to user browsing habits and feedback; Sending necessary official notifications involving order status updates, logistics changes, after-sales progress, and platform service adjustments; Verifying user identity and safeguarding platform transaction security to prevent fraudulent transactions and abnormal access risks.

3. Information Storage & Protection

We adopt strict technical and management measures to protect your personal information from unauthorized access, disclosure, tampering, loss, or abuse. All user data is stored on secure and encrypted servers with standardized access permission management. Only authorized operation and customer service personnel can access user information within the scope required for work.
We will retain your personal information only for the period necessary to complete transaction processing, after-sales guarantee, and service record verification. When the information is no longer needed for business and service purposes, we will perform secure and irreversible data deletion processing to protect your privacy security.

4. Information Sharing & Disclosure

We strictly adhere to the principle of non-disclosure of user private information. We will never sell, rent, or trade your personal information to any third-party commercial institutions for marketing purposes without your explicit authorization.
Limited information sharing only occurs in necessary service links: we may share your necessary shipping information with authorized logistics service providers solely for the purpose of completing global delivery services; we may submit required verification information to third-party payment platforms only for payment confirmation and fund settlement. All cooperative institutions have signed strict confidentiality agreements and are prohibited from using user information beyond the scope of service authorization.

5. Cookie Policy

Our website uses standard browser Cookie technology to improve user browsing experience. Cookies are small text files stored on your local device, which can record your browsing preferences, page access habits, and website setting habits. This technology helps the website remember your access status, optimize page loading speed, and display more matched product content.
You can freely manage or disable Cookie functions through your local browser settings at any time. Disabling Cookies will not affect your basic browsing and order placement functions on the website, but may cause partial personalized display functions to be invalid.

6. User Rights

As a user of our platform, you have the right to inquire, check, and confirm your personal information and order data stored on our website. You have the right to apply for correction of incorrect information and apply for deletion of unnecessary personal data after the completion of order transactions and after-sales services. If you have any doubts or demands regarding personal privacy protection, you can submit your request through the Contact Us page on our official website.

7. Policy Updates

We reserve the right to adjust and update this Privacy Policy irregularly according to platform service optimization and standard service iteration needs. All updated privacy terms will be displayed on the official website page. Continued use of our website and services after policy updates will be deemed as your recognition and acceptance of the latest Privacy Policy terms.

8. Contact for Privacy Inquiries

If you have any questions, suggestions, or disputes regarding this Privacy Policy and your personal information protection, please contact us through the official contact channels listed on the Contact Us page of our website. Our team will respond and properly handle your privacy-related inquiries in a timely manner.